Last Updated Date: August 14, 2025
1. Accepted Payment Methods
We accept the following secure payment methods:
- Credit Cards / Debit Cards (Visa, MasterCard, RuPay, etc.)
- Net Banking from major banks
- UPI Payments (Google Pay, PhonePe, Paytm, etc.)
- Digital Wallets (as supported by our payment gateway)
- Other online payment methods as listed at checkout
Cash on Delivery (COD) may be available for certain products and locations, subject to confirmation.
2. Payment Gateway Security
All online transactions are processed through a secure and trusted payment gateway compliant with PCI-DSS standards. We do not store your credit/debit card details on our servers. All payment information is encrypted for safety.
3. Payment Confirmation
Upon successful payment, you will receive an order confirmation email/SMS with your Order ID and payment details. If payment fails but the amount is deducted from your account, please contact us at support@zamrud.com with proof of payment. Refunds (if applicable) will be processed after verification.
4. Pricing and Taxes
All prices on our website are in INR and inclusive of applicable taxes unless otherwise stated. Any shipping charges will be displayed at checkout before payment.
5. Refunds & Cancellations
Please refer to our Refund and Cancellation Policy for details on eligibility and process.
6. Fraud Prevention
We reserve the right to refuse or cancel any order suspected of fraudulent activity. Additional verification or identification may be requested before processing certain transactions.
7. Contact Us
Email: support@zamrud.com
Phone: +91-98765-43210
Website: https://zamrud.com
